Hotel Porta Faenza Florence

We had a fantastic stay at this hotel. The location was perfect, just a short walk from the train station and close to all the major attractions. The staff were friendly and accommodating, allowing us to check in early. Our room on the 2nd floor was spacious and had beautiful courtyard views. The hotel was clean and well-maintained, and we especially appreciated the effective air conditioning and convenient elevator. The breakfast selection was extensive and delicious. Highly recommended! I would definitely recommend this hotel.

I had a wonderful stay at an incredibly convenient hotel in the heart of town. The rooms were clean and updated, and the front desk staff was friendly and helpful. I highly recommend this hotel.

The hotel is in a terrific part of the city, near the train station and within walking distance of all the major attractions. It's even by the street market, making it convenient for shopping. The rooms are spacious and clean, with a lovely bathroom and good aircon. The staff are friendly and helpful, ensuring a smooth check-in experience. The breakfast is great, and they even leave biscuits and lollies for guests throughout the day.

One tip I would give to anyone going there is to be cautious about buying ice cream, as it can be quite expensive near the popular spots.

Great location for exploring Florence, within walking distance to train station and attractions. Clean and spacious rooms with comfortable beds. Good water pressure in the shower. Soundproof windows ensure a quiet stay. The hotel provides extra beds upon request. Nice breakfast with plenty of options. Friendly and helpful staff.

Felt very welcome, no complaints.

Good selection of fruits, breads, and eggs. Warm milk provided for tea. Attending lady cared about guests. Close to central station and tram station. Daily cleaning. Excellent breakfast with variety of options. Friendly and helpful staff. Convenient location. Locked storage for bags after check out.

Nothing bad to say.

Good breakfast selection, warm milk for tea, attentive staff, quick service for eggs. Clean hotel, helpful and pleasant staff, appreciated lobby snacks, quiet location near train station and restaurants. Friendly and helpful staff, convenient location, patient with lost luggage. Friendly and helpful staff, convenient location near shops and restaurants, clean and well-appointed property.

The service at the hotel was exceptional, from check-in to check-out. The staff were friendly and accommodating, and even offered to hold our luggage for us before our train. The location was ideal, being close to both the train station and the main square. It was convenient to walk to all the major attractions and there were plenty of restaurants and shops nearby. The room was spacious and clean, with a comfortable bed and a well-appointed bathroom. It had everything we needed for a comfortable stay.

The breakfast options were limited and could have been more varied. There were not many choices available, especially for those with dietary restrictions or preferences.

The hotel's location near the best market in Florence and within walking distance of all of the Florence attractions makes it a perfect base for exploring the city. The rooms are spacious and well-appointed, with comfortable beds and well-equipped bathrooms. The staff is friendly and accommodating, providing excellent service. The breakfast buffet offers a variety of options, including eggs, pastries, fruit, and yogurt. Additionally, the hotel offers facilities such as a PS2 in the room and a collection of English movies for entertainment.

The pillows were too firm for my liking.

Perfect location, medieval charm, comfortable beds, helpful staff, delicious breakfast.

Can’t fault the property in any way.

The hotel is located in a prime spot, just a short stroll away from the train station and the bustling market hall upstairs. It's tucked away on a tranquil street, providing a peaceful retreat from the city's hustle and bustle. The rooms offer great value for money, with their attention to detail and basic amenities, including a balcony and a bathroom with both a bath and shower. The staff are welcoming and the breakfast spread has a good assortment of continental-style offerings, ensuring a satisfying start to the day.

All was perfect; nothing to improve.

The staff were helpful and pleasant. Snacks in the lobby were appreciated. The room and hotel were clean. The location is nice; quiet part of street walking distance from train station and good restaurants nearby.

This hotel is located in the heart of Firenze, just a short walk from the bustling city center. It's also conveniently situated near the SMN railway station, making it easy to explore the surrounding areas. The rooms are spacious and some even have a small balcony that offers a charming view of the neighboring roofs. Additionally, the breakfast included in the stay provides a great variety of hot and cold options, ensuring a satisfying start to the day.

All was well during my stay at this hotel.

The hotel's location is excellent, being very close to the train terminal, the best market in the city, and on a safe street with great restaurants. It is also conveniently located near all the main attractions.

Nothing all good.